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Orders of Your Own Design:
From the Product pages, after reading throughout as we include useful information:
Check the status of an order with your order number and email address and get to your order summary.
Order Statuses you will find:
You can still change or cancel your order free of charge if it is in the waiting list or in new order status.
Please contact us immediately via Chat and provide your order number so we can check if changes/cancellations are possible.
Afterwards, if you wish to cancel and after checking the order status ('in progress' usually), a chargeback fee may apply at our discretion.
We can ship worldwide. Delivery costs show on each product's page.
You will receive an automated dispatch confirmation email once your order is dispatched. Depending on the delivery method, details of the courier and the tracking number will show. Check your spam folder if you haven't received any email. Best practice: add us to your contact list.
No Dispatch email received yet? Check your order status.
Your order was dispatched via "COURIER"
Shipping Reference : "00000..."
Dispatch Date: "DD/MM/YYYY"
Tips:
Average production times show on each product pages. We do our best to produce as soon as possible (usually 3-4 days) though for large order these times might increase slightly.
We include Customs documents for orders shipped outside the EU.
If you have a registered account: